Metro Pest Services is a Melbourne pest control team with fixed written prices, honest advice and a written warranty. Call 0401 573 777 for a free quote.

Call 0401 573 777

Who we are

A Melbourne pest control team that tells you what it finds

Metro Pest Services looks after homes and businesses across metropolitan Melbourne, from city apartments and period terraces to family homes in the growth suburbs and warehouses in the industrial west. We handle 22 kinds of pest problem, from termites and rats to wasps, possums and bed bugs.

Most people contact us when something has gone wrong: ants across the bench, a smell in the ceiling, a nest beside the front door. What they want is someone who works out what is really going on, explains plainly what it will take and what it will cost, and then does the work properly. That is the idea the business is built on.

The pages on this website are written to answer the questions our customers ask us every week, including the ones where the straight answer is that you do not need a pest controller at all.

How we work

Four commitments on every job

We identify before we treat

The pest decides the treatment. We confirm what you have and where it is coming from before recommending anything.

We give you a fixed written price

You see the price in writing before work starts. If something different turns up on the day, we explain it and agree it with you first.

We say when you do not need us

Old borer holes, a lease that does not call for treatment, a huntsman on the wall. When treatment is not worth paying for, we tell you.

We write the warranty down

The warranty period, what it covers and what it depends on go on your job record, so nothing is left to memory.

Licensing and the law

The rules we work to

Pest control operators in Victoria are licensed by the Department of Health under the Public Health and Wellbeing Act 2008. You are welcome to ask your technician to show their licence on the day.

We use products registered by the APVMA for the pest and the situation, applied as the label directs.

Possums are released on your property, within 50 metres, after sunset, as Victorian wildlife rules require
Native birds and their active nests are left alone, as the Wildlife Act 1975 requires
Food businesses receive records that support their obligations under the Food Standards Code
Your rights under the Australian Consumer Law apply to every job

Claims you will not hear

What we will never tell you

Some promises sound good on the phone and fall apart later. These are the ones we do not make.

That your home will be free of pests forever after one visit
That any treatment carries no risk at all, when every product has label directions for a reason
That we can take a possum away and let it go somewhere else
That a single treatment protects a home from termites for life
That a receipt from us will get your rental bond back
That a technician can be at your door within the hour, whenever you ring.

Where we work

All of metropolitan Melbourne

We cover the whole metropolitan area: the city and inner suburbs, the bayside suburbs, the eastern and north eastern hills, and the growth corridors in the west, north and south east. There is no call-out fee anywhere in metropolitan Melbourne.

Ready to sort out a pest problem?

Tell us what you are seeing and where. We will call you back with a fixed written price.